1. Overview

At SPH Traders, ensuring the privacy of our website visitors and clients is paramount. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

2. Information We Collect

Personal Data:
When you contact us or fill out forms (such as eligibility checks), we may collect your name, contact number, email, address, and project details.

Technical Data:
Our website automatically collects IP addresses, browser type, device information, and usage patterns to improve user experience.

3. How We Use Your Information

To provide quotes, schedule services, and communicate with you effectively.

To send updates or promotional materials, with an easy option to opt out.

4. Data Sharing

We do not sell or rent your personal information. We may share data with:Service Partners: For project fulfillment (e.g., installers or inspectors).Legal Authorities: If required by law or regulation.All third parties are required to keep your data confidential and use it only for stated purposes.

5. Cookies & Technology

Our site uses cookies and similar technologies for analytics and performance. You can manage cookie preferences via your browser settings—but note that disabling cookies may limit some features.

6. Data Security

We implement technical, administrative, and physical safeguards to protect your data against unauthorized access, modification, or loss.

7. Data Retention

Your personal information will be held only as long as necessary—for service delivery or as required by law.

8. Your Rights

You can:Access, correct, or delete your personal data.Withdraw consent at any time.Opt out of promotional communications. Please contact us to exercise any rights.

9. Children’s Data

We do not knowingly collect data from individuals under age 18. If you believe data has been collected from someone underage, please contact us, and we will take action.